Professional alarm monitoring
Alarm monitoring with keyholder contact and agreed escalation
Add professional alarm handling to a suitable intruder alarm, with keyholder contact, system supervision and visual or image verification where available.
What is included
A clear annual service scope
- ✓ Professional alarm monitoring
- ✓ Alarm signalling
- ✓ Keyholder contact
- ✓ System supervision where supported
- ✓ Visual or image verification where available
- ✓ Agreed escalation procedures
- ✓ Monitoring setup and testing
- ✓ Annual renewal
Suitable systems
New installations, traditional systems and suitable takeovers
NOX supports new Ajax and professional systems alongside suitable traditional wired, wireless, hybrid, analogue and networked equipment.
- ✓ Homes
- ✓ Landlords
- ✓ Retail and offices
- ✓ Warehouses
- ✓ Industrial sites
- ✓ Commercial portfolios
How the plan works
From system review to annual renewal
Compatibility check
We confirm the alarm, signalling route, keyholders and the monitoring requirement.
Setup
The monitoring account and agreed contacts are configured and checked.
Testing
Signals and agreed procedures are tested before the service is treated as active.
Ongoing review
Keyholder and contact details should be kept current and can be reviewed at service or renewal.
The value
Keep systems healthy and support easier to manage
Keyholder contact
When the agreed alarm event is received, the monitoring process follows the confirmed keyholder and escalation instructions.
Verification where available
Compatible systems may support image or visual information that assists with alarm handling.
Clear service boundaries
The written setup confirms the alarm handling, keyholder contacts and agreed escalation procedure without making unsupported response guarantees.
Customer reviews
Local aftercare backed by real customer feedback
“We had NOX Fire & Security install our commercial fire alarm system alongside an intruder alarm, and the whole experience was spot on from start to finish. Clean, professional installation, everything clearly explained, and the system is easy to manage through the app with instant alerts. The fire system is clear, reliable and easy for the team to manage without overcomplicating things. No pushy sales, no unnecessary contracts — just honest advice and proper workmanship. You can tell they care about doing things right. Highly recommend NOX for any business looking for fire or security systems in Chesterfield / Sheffield.”Rory StirlandCommercial Fire Alarm & Intruder Alarm
“Brilliant service from NOX. Super professional, knowledgeable, and they went out of their way to be helpful. Everything was explained clearly and in detail. The install was tidy, and the whole process was smooth from start to finish. We were thinking about getting a security system for a while and now we're so glad we went with NOX. Would 100% recommend to anyone.”Ryan HargreavesAjax Alarm System
“We recently had NOX install cameras, smoke screens, and alarms at our office and the whole experience has been spot on from start to finish. From the very first phone call with Isaac, everything felt straightforward and reassuring. He took the time to explain our options, answered all our questions, and helped design a system that made sense for our building and our budget. No pushy sales tactics at all, which was refreshing. The installation was smooth, the team were professional, and even after everything was fitted, Isaac has been on hand to help with any follow-up questions. A really great service and a company I'd happily recommend.”Nathan De La RosaCommercial CCTV, Alarms & Smoke Screens
Common questions
Clear answers before you commit
What happens when an alarm signal is received?
The agreed monitoring process covers professional alarm handling, keyholder contact and the confirmed escalation procedure.
Can an existing alarm be monitored?
Possibly. The system and signalling route must first be checked for compatibility and condition.
Is maintenance included?
Maintenance is separate unless the confirmed package specifically includes it.
Next step
Request the right ongoing support
Tell us what system is installed, whether it is a new or traditional system and what service history or known faults are available. We will confirm the inspection or pricing route.